Italian-Speaking Support Pro: Relocation & Paid Training

WW Talents; La Spezia; In loco; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation support

International team

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to join an international team onsite in Greece. The role requires Italian fluency and offers English training, full relocation support, and a competitive salary package with paid training from day one.

You will handle inquiries via phone, email, and chat, document interactions in CRM systems, and ensure high customer satisfaction. Rotational shifts, 5 days a week, are part of the schedule.

Competenze

• Italian language at C1/C2 level.
• English at B2+ for training.
• Experience in customer support is a plus but not required.
• Relocation support available for EU moves.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining high customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian

English B2+

CRM software

Customer service

Problem solving

Communication

Strumenti

CRM systems

Descrizione del lavoro

WW Talents is hiring an Italian-speaking Customer Support Representative to join an international team onsite in Greece. The role requires Italian fluency and offers English training, full relocation support, and a competitive salary package with paid training from day one.

You will handle inquiries via phone, email, and chat, document interactions in CRM systems, and ensure high customer satisfaction. Rotational shifts, 5 days a week, are part of the schedule.