Italian-speaking Hospitality Pro — Lisbon Customer Care

CBT; Venezia; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading international hospitality project in Portugal seeks an Italian-speaking Customer Service Representative. Responsibilities include handling customer requests, providing hotel information, and suggesting upgrades. Candidates should have a customer-focused attitude and be fluent in Italian and English. The position offers monthly compensation ranging from ~1,050 to ~1,305 gross based on accommodation, along with relocation support and career growth opportunities.

Servizi

Relocation support (accommodation & flight reimbursement)

Paid training and career growth opportunities

Health insurance

Competenze

• Experience in customer service or hospitality/sales preferred.
• EU citizenship or valid work permit for Portugal.

Mansioni

• Handle bookings and customer requests via phone and email.
• Provide information about hotel offers, prices, and loyalty programs.
• Suggest upgrades and travel options to enhance the guest experience.
• Represent a well-known hospitality brand with professionalism and warmth.

Conoscenze

Fluency in Italian (C1)

Fluency in English (B2)

Customer-focused attitude

Eager to learn

Descrizione del lavoro

A leading international hospitality project in Portugal seeks an Italian-speaking Customer Service Representative. Responsibilities include handling customer requests, providing hotel information, and suggesting upgrades. Candidates should have a customer-focused attitude and be fluent in Italian and English. The position offers monthly compensation ranging from ~1,050 to ~1,305 gross based on accommodation, along with relocation support and career growth opportunities.