Italian-Speaking Customer Support Role – Lisbon, Portugal (Relocation Package)

Nordicrecruiters; Roma; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking an Italian-Speaking Customer Support Specialist to join a dynamic team in Lisbon. In this role, you will assist Italian-speaking customers by providing exceptional support across various communication channels. Candidates should be fluent in Italian and possess strong communication skills. This position comes with a competitive salary, benefits, and a relocation package to help you settle in Lisbon, a vibrant city known for its culture and quality of life.

Servizi

Competitive salary and benefits package

Relocation package

Career development opportunities

Structured onboarding and training

Competenze

• Native or fluent Italian speaker required.
• Strong communication and interpersonal skills are essential.
• Ability to work efficiently in a fast-paced environment.

Mansioni

• Handle customer inquiries in Italian via phone, email, and chat.
• Provide clear and accurate solutions to customer inquiries.
• Collaborate with international colleagues for service improvement.

Conoscenze

Fluent Italian

Good level of English

Communication skills

Customer-focused mindset

Problem-solving skills

Descrizione del lavoro

Are you a fluent Italian speaker ready to take your career international while living in one of Europes most captivating cities? We are looking for an Italian-Speaking Customer Support Specialist to join a dynamic, multicultural team based in Lisbon.

This role offers the perfect combination of professional growth and an exceptional lifestyle by the Atlantic coast.

Why Lisbon?

Lisbon is a city that truly has it all. From year-round sunshine and ocean views to historic neighborhoods, vibrant nightlife, and a fast-growing international business scene, Lisbon offers an outstanding quality of life. Enjoy a relaxed pace of living, rich culture, and easy access to beautiful beaches—all while building your career in an international environment.

Your Role:

As a Customer Support Specialist, you will be the main point of contact for Italian-speaking customers, delivering high-quality support and ensuring an excellent customer experience across multiple communication channels.

Key Responsibilities:

• Handle customer inquiries in Italian via phone, email, and chat
• Provide clear, accurate, and professional solutions
• Maintain high customer satisfaction through effective communication and problem-solving
• Accurately document customer interactions in internal systems
• Collaborate with international colleagues to continuously improve service quality

What We're Looking For:

• Native or fluent Italian speaker
• Good level of English for internal communication
• Strong communication and interpersonal skills
• Customer-focused mindset with attention to detail
• Ability to work efficiently in a fast-paced, international environment
• Previous customer support experience is an advantage, but not required

What We Offer:

• Competitive salary and benefits package
• Relocation package to support your move to Lisbon
• Modern, international office environment
• Full training and structured onboarding
• Career development and internal growth opportunities
• The opportunity to live and work in one of Europes most desirable capitals

If you're ready to grow your career while enjoying life in a vibrant, sun-filled city by the ocean, this opportunity is for you.

Apply now and start your Lisbon journey.