Italian-Speaking Customer Service & Support Opportunities Lisbon, Portugal

Cross Border Talents; Sicilia; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

An international recruitment agency is seeking Italian-speaking professionals for customer experience projects in Lisbon, Portugal. Successful candidates will provide exceptional service to clients via phone, chat, and email. The role offers relocation support, a competitive salary of €1,000–€1,300 per month, and opportunities for career growth in a multicultural environment.

Servizi

Performance or Complexity Bonus

Meal Allowance

Health Insurance from Day 1

Paid training and career development programs

Competenze

• Experience in Customer Service, Sales, or Technical Support preferred.
• Adaptable, organized, and team-oriented.
• Eligible to work in Portugal or EU.

Mansioni

• Provide excellent customer support to Italian-speaking clients.
• Handle inquiries about products, orders, or technical issues.
• Resolve customer problems with professionalism and empathy.
• Maintain accurate records and follow company processes.
• Work collaboratively with international colleagues.

Conoscenze

Fluent in Italian (C1/C2)

Good command of English (B1)

Excellent communication skills

Problem-solving skills

Descrizione del lavoro

Location: Lisbon, Portugal

Contract Type: Full-Time, Permanent
Work Model: On-Site

About the Opportunities

We are hiring Italian-speaking professionals for several international customer experience projects based in Lisbon, Portugal.
You will assist customers from the Italian market via phone, chat, and email — providing outstanding service and solutions for global brands in E-commerce, Digital Services, and Technology.

These roles offer full relocation support, paid training, and great career growth potential within multicultural teams.

Main Responsibilities

• Provide excellent customer support to Italian-speaking clients
• Handle inquiries about products, orders, or technical issues
• Resolve customer problems with professionalism and empathy
• Maintain accurate records and follow company processes
• Work collaboratively with international colleagues

Your Profile

• Fluent in Italian (C1/C2) and good command of English (B1)
• Experience in Customer Service, Sales, or Technical Support preferred
• Excellent communication and problem-solving skills
• Adaptable, organized, and team-oriented
• Eligible to work in Portugal or EU

What’s Offered

• Base Salary: €1,000–€1,300 × 14 months
• Performance or Complexity Bonus
• Meal Allowance
• Health Insurance: active from Day 1
• Paid training and career development programs
• Multicultural environment with international growth potential

Relocation Package

• Paid flight to Lisbon
• Temporary hotel accommodation
• Shared apartment
• Assistance from a dedicated relocation support team