Italian Speaking Customer Service Position - Remote In Greece

Mercier Consultancy MD; Italia; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading consultancy firm is offering a remote Italian Speaking Customer Service position, perfect for those who thrive in a flexible work environment. This role involves providing outstanding support to Italian-speaking clients through various channels. Ideal candidates should be fluent in Italian and have a strong background in customer service. The position also comes with competitive salary and benefits, including health insurance and fully paid training.

Servizi

Competitive Monthly Salary

Fully Paid Relocation Package

2 Extra Salaries Per Year

Health Insurance

Competenze

• Fluency in Italian (both written and spoken) is essential.
• Experience in customer service, ideally in a remote or international capacity.
• Self-motivated with excellent time management skills.

Mansioni

• Provide outstanding customer support to Italian-speaking clients.
• Guide customers through product inquiries and services.
• Efficiently resolve customer issues and concerns.

Conoscenze

Fluency in Italian

Strong communication skills

Problem-solving skills

Time management skills

Strumenti

CRM systems

Descrizione del lavoro

Italian Speaking Customer Service Position - Remote In Greece

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for an Italian Speaking Customer Service position, available for remote work from Greece! This role is perfect for those looking to combine their passion for customer service with the flexibility of working from home while enjoying the vibrant lifestyle that Greece has to offer.

Why Work With Us?

At Mercier Consultancy MD, we believe in fostering a supportive and collaborative work environment. Join our team and help deliver exceptional service to our clients' Italian-speaking customers from the comfort of your home.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and chat
• Guide customers through product inquiries and services, ensuring clarity and satisfaction
• Efficiently resolve customer issues and concerns, striving for a seamless and prompt resolution
• Maintain accurate records of customer interactions and follow up as necessary
• Work collaboratively with other team members to create a cohesive customer service experience
• Stay informed on product updates and industry developments to offer knowledgeable support

Requirements

• Fluency in Italian (both written and spoken) is essential; additional languages are a plus
• Experience in customer service, ideally in a remote or international capacity
• Strong communication skills and a dedication to maintaining high customer satisfaction
• Ability to handle challenges with a positive attitude and effective problem-solving skills
• Proficient in using computers and familiar with CRM systems
• Self-motivated with excellent time management skills, suitable for remote work
• Willingness to work flexible hours, accommodating different customer time zones if necessary

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• 2 Extra Salaries Per Year
• Fully Paid Training
• Health Insurance
• And Much More..

Client Success Representative (Remote, Contract)