Italian Speaking Customer Service Agent In Greece - Fully Paid Relocation

Mercier Consultancy Medical; Italia; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading consultancy is seeking an Italian Speaking Customer Service Agent to provide exceptional support to clients in Greece. This role offers a fully paid relocation package and various benefits, including health insurance and performance bonuses. The ideal candidate should be fluent in Italian and have strong communication skills. Join a vibrant team to enhance your career while exploring a new culture.

Servizi

Competitive monthly salary

Fully Paid Relocation Package

Monthly Performance Bonus

Fully Paid Training

Health Insurance

2 Extra Salaries Per Year

Competenze

• Fluency in Italian (both written and spoken); proficiency in English is highly desirable.
• Experience in customer service is preferred, especially in a multicultural environment.
• Exceptional communication skills and a customer-focused attitude.

Mansioni

• Provide outstanding customer support to Italian-speaking clients via phone, email, and chat.
• Assist customers with account management and order placements.
• Document all customer interactions in the CRM system.

Conoscenze

Fluency in Italian

Exceptional communication skills

Customer-focused attitude

Experience in customer service

Problem-solving aptitude

Strumenti

CRM systems

Basic office software

Descrizione del lavoro

Italian Speaking Customer Service Agent in Greece - Fully Paid Relocation

Mercier Consultancy MD is proud to offer an exciting opportunity for an Italian Speaking Customer Service Agent in Greece, with fully paid relocation. This role is ideal for those looking to immerse themselves in a vibrant new culture while providing exceptional support to Italian-speaking customers for a renowned international brand.

Responsibilities

• Provide outstanding customer support to Italian-speaking clients via phone, email, and chat, addressing inquiries related to products and services
• Assist customers with account management, order placements, and issue resolution efficiently and courteously
• Document all customer interactions in the CRM system to ensure accurate tracking and follow-up
• Collaborate with team members to enhance service delivery and contribute to a positive team environment
• Stay informed about product details, promotions, and brand initiatives to effectively assist customers
• Adapt to a multicultural workplace and participate in training sessions to improve product knowledge and customer service skills

Requirements

• Fluency in Italian (both written and spoken); proficiency in English is highly desirable
• Experience in customer service is preferred, especially in a multicultural environment
• Exceptional communication skills and a customer-focused attitude
• Aptitude for problem-solving and ability to handle customer inquiries with care
• Familiarity with CRM systems and basic office software is a plus
• Willingness to relocate to Greece with full relocation support provided
• A keenness to learn about the brand and its offerings while engaging with a diverse team

Benefits

• Competitive monthly
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• 2 Extra Salaries Per Year
• And Much More