Italian-Speaking Customer Experts Jobs - Remote InsideGreece

Dila Recruitment; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Expert for a remote position in Greece. The role involves communicating with customers through various channels while ensuring high satisfaction levels. Candidates should be fluent in Italian and possess strong English communication skills. The company offers an attractive salary package along with additional benefits, including relocation support and professional growth opportunities.

Servizi

Support for relocation expenses

Two extra salaries per year

Health care benefits

Full training by certified instructors

Free online Greek language courses

Competenze

• Fluency in Italian is essential for communication.
• Good communication skills in English at a B2 level are required.
• Strong problem-solving and soft skills are necessary.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction.

Conoscenze

Fluency in Italian

Very good communication skills in English (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Resourceful, able to multitask

Team player

Descrizione del lavoro

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses