Italian-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Napoli; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Expert to enhance customer satisfaction, primarily working remotely in Greece. The ideal candidate must be fluent in Italian and have strong communication skills in English. Responsibilities include managing customer inquiries via phone and chat, ensuring timely resolution of cases, and nurturing professional relationships. This role offers competitive pay including bonuses and comprehensive relocation support.

Servizi

Flight tickets expenses covered

2 weeks hotel accommodation

Competitive monthly salary

Performance bonuses

Health care benefits

Online Greek language courses

Competenze

• Fluency in Italian is a must.
• Very good communication skills in English at B2 level.
• Exceptional communication and soft skills are essential.

Mansioni

• Communicate with customers via phone, chat, and e-mail.
• Track and follow cases ensuring closure in a timely manner.
• Maintain high customer satisfaction while representing a major brand.

Conoscenze

Fluency in Italian

Good communication skills in English (B2)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge / tech savviness

Ability to multitask

Team player in fast-paced environments

Descrizione del lavoro

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful able to multitask
• Thrive as a team player in a fast-paced high-energy change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece we cover your flight tickets expenses 2 weeks hotel accommodation (including breakfast) support with the house searching process (all at no cost to you)
• Competitive monthly salary 2 extra salaries per year monthly performance bonus Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

Instrument,Business Consultancy,Cosmetology,Elevator Maintenance,AC Maintenance,Marine Services

Employment Type: Full Time

Experience: years

Vacancy: 1