Italian-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Lazio; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is looking for a Customer Expert to provide support in a remote role based in Greece. The ideal candidate should be fluent in Italian and possess strong communication skills in English. Responsibilities include communicating with customers, tracking cases, and ensuring customer satisfaction. The role offers competitive salary, bonuses, and relocation support.

Servizi

Complete relocation support

Competitive salary with bonuses

Health care benefits

Free online Greek language courses

Competenze

• Fluency in Italian is mandatory.
• Strong communication skills in English required.
• Ability to multitask and work as a team player.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure closure.
• Maintain high customer satisfaction.

Conoscenze

Fluency in Italian

Very good communication skills in English B2 level

Exceptional communication & soft skills

Problem-solving skills

Tech savviness

Descrizione del lavoro

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses