Italian-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Emilia-Romagna; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Expert for a remote position. The role involves customer communication via phone, chat, and email, maintaining satisfaction, and resolving queries efficiently. Fluency in Italian and good English communication skills are required. This role offers competitive salary, performance bonuses, and comprehensive relocation support to Greece.

Servizi

Relocation support with flight and accommodation

Competitive salary with bonuses

Health care benefits

Full training

Free Greek language courses

Competenze

• Fluency in Italian is mandatory.
• Must possess good communication skills in English at B2 level.
• Strong problem-solving abilities are essential.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure timely closure.
• Maintain high customer satisfaction representing the brand.

Conoscenze

Fluency in Italian

Very good communication skills in English B2 level

Exceptional communication and soft skills

Problem-solving skills

Computer knowledge / tech savviness

Resourceful

Multitasking ability

Team player

Descrizione del lavoro

Ready for a career move that feels right? At Dila Recruitment , you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.

Position : Customer Expert

Work model : Remote in Greece

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weekshotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus , Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunitiesSpecial events as well as community & social responsibility initiatives
• Free online Greek language courses