Italian-Speaking Customer Experts Jobs Remote Inside Greece

Dila Recruitment; Catania; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Expert to provide remote support from Greece. The ideal candidate must be fluent in Italian and possess strong communication skills in English. Responsibilities include managing customer inquiries and ensuring high satisfaction levels. The position offers relocation assistance, competitive salary, health benefits, and opportunities for professional growth.

Servizi

Relocation support including flight ticket and hotel

Competitive monthly salary

Monthly performance bonus

Health care benefits

Full training by certified instructors

Competenze

• Fluency in Italian is mandatory.
• Very good communication skills in English at B2 level.
• Exceptional communication and soft skills required.

Mansioni

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases to ensure efficient closure.
• Maintain high customer satisfaction representing a major brand.

Conoscenze

Fluency in Italian

Communication skills in English (B2 level)

Exceptional communication skills

Problem-solving skills

Computer knowledge

Ability to multitask

Team player

Descrizione del lavoro

Position:

Customer Expert

Work model:

Remote in Greece

Location:

Greece

Employment type:

Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Italian
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem‑solving skills
• Computer knowledge / tech savviness
• Resourceful able to multitask
• Thrive as a team player in a fast‑paced high‑energy change‑oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece; we cover your flight ticket expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary, 2 extra salaries per year, monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

Instrument, Business Consultancy, Cosmetology, Elevator Maintenance, AC Maintenance, Marine Services