Italian-Speaking Customer Expert Remote from Greece

EU Best Jobs; Verona; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking a customer service representative based in Verona, Italy. The role involves delivering exceptional service to clients, troubleshooting issues, and analyzing feedback. Candidates should have strong Italian and English skills along with previous experience in customer service. The position offers competitive salary and comprehensive relocation support to Greece, making it an excellent opportunity for professional growth.

Servizi

Complete relocation support

Competitive salary (14 salaries per year)

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Competenze

• Experience in providing exceptional customer service.
• Ability to troubleshoot and manage sensitive cases.
• Familiarity with customer feedback analysis.

Mansioni

• Deliver exceptional customer service.
• Perform troubleshooting.
• Analyze customer feedback and escalate cases if necessary.

Conoscenze

Excellent Italian language skills

Very good English communication skills

Previous experience in customer service

Strong interpersonal skills

Good computer literacy

Formazione

Bachelor’s degree preferred

Strumenti

CRM systems

Descrizione del lavoro

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent Italian language skills.
• Very good English communication skills.
• Previous experience in customer service ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelor’s degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover flight tickets, hotel accommodation support, and house searching process).
• Competitive monthly salary (14 salaries per year).
• Health care benefits and numerous other discounts.
• Full training by certified instructors.
• Professional growth & development opportunities.
• Special events as well as community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.

Key Skills

Hr Executive Recruitment, Internship, AIX, Fleet, Information Technology Sales

Employment Type: Full Time

Experience: years

Vacancy: 1