Italian-Speaking Customer Expert Remote from Greece

EU Best Jobs; Messina; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading recruitment service is seeking a Customer Service Representative in Sicily, Italy. The ideal candidate will excel in providing exceptional service, have strong language skills, and the ability to handle sensitive cases. This role offers competitive salary, relocation assistance, health benefits, and professional growth opportunities. Join a dynamic team and enjoy a supportive working environment.

Servizi

Complete relocation support

Competitive monthly salary

Health care benefits

Free online Greek language courses

Competenze

• Previous experience in customer service ideally in a premium or luxury brand.
• Familiarity with CRM systems is a plus.

Mansioni

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up for customer satisfaction.
• Show empathy and professionalism.
• Manage customers with a premium experience.
• Collaborate with internal teams to resolve cases quickly.
• Consistently meet performance targets and quality standards.

Conoscenze

Excellent Italian language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Formazione

Bachelor’s degree preferred

Descrizione del lavoro

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

• Excellent Italian language skills.
• Very good English communication skills.
• Previous experience in customer service ideally in a premium or luxury brand.
• Strong interpersonal skills with the ability to handle sensitive cases.
• Good computer literacy.
• Familiarity with CRM systems is a plus.
• Bachelor’s degree preferred.

What we offer

• Complete support to help you ease your relocation to Greece (we cover flight tickets, hotel accommodation support, and house searching process).
• Competitive monthly salary (14 salaries per year).
• Health care benefits and numerous other discounts.
• Full training by certified instructors.
• Professional growth & development opportunities.
• Special events as well as community & social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.

Key Skills

Hr Executive Recruitment, Internship, AIX, Fleet, Information Technology Sales

Employment Type: Full Time

Experience: years

Vacancy: 1