Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Palermo; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer service firm is seeking an Italian-speaking Customer Care Advisor to ensure a positive experience for customers. This role involves addressing inquiries via e-mail and phone, with a strong focus on customer service. The ideal candidate must have excellent communication skills and problem-solving abilities. Relocation support is available, making this an attractive opportunity for those looking to work abroad.

Servizi

€1.000 to €2.000 signing bonus

Relocation assistance

Free surfing lessons

Portuguese lessons

Competenze

• Italian C2 level required.
• English B2 level required.
• Experience in customer service or sales preferred.

Mansioni

• Address customer inquiries and resolve issues via e-mail/phone calls.
• Ensure a seamless and positive experience for customers.

Conoscenze

Customer-Centric Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location & Work Model

Location: Lisbon, Portugal
Work model: Remote (Must be in Portugal or relocate)
Relocation: Relocation Support offered for international candidates

Relocation Inclusions

• €1.000 to €2.000 signing bonus
• Relocation assistance (flight reimbursement)
• Option to have accommodation included

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad.
• Free surfing lessons & Portuguese lessons + other benefits
• Please upload your CV in English*