Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Cross Border Talents; Padova; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading international company is seeking an Italian-speaking Customer Care Advisor to support its customers remotely from Portugal. The role involves resolving customer inquiries and ensuring exceptional service. Candidates must have strong communication skills, a customer-centric attitude, and proficiency in Italian and English. The company offers competitive compensation, relocation support, and unique experiences while working abroad.

Servizi

1,000 to 2,000 signing bonus

Relocation assistance (flight reimbursement)

Accommodation options

Free surfing and Portuguese lessons

Competenze

• Fluent in Italian C2 level.
• Proficient in English B2 level.
• Experience in customer service or sales.
• Strong multitasking abilities in a fast-paced environment.

Mansioni

• Address customer inquiries through e‑mail and phone calls.
• Resolve customer issues effectively.
• Ensure a positive experience for Italian-speaking customers.

Conoscenze

Customer-Centric attitude

Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian‑speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent you will play a crucial role in ensuring a seamless and positive experience for our Italian‑speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e‑mail / phone calls.

Location: Lisbon Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates

It includes

• 1.000 to 2.000 signing bonus
• Relocation assistance (flight reimbursement)
• Option to have accommodation included

Requirements

• Italian C2 level
• English B2 level
• Customer‑Centric or Sales Attitude
• Excellent Communication Skills
• Problem‑Solving Abilities
• Adaptability: comfortable with multitasking in a dynamic and fast‑paced work environment
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad.
• Free surfing lessons & Portuguese lessons and other benefits.
• Please upload your CV in English.

Key Skills

• Bidding
• Business Solutions
• ABAP
• Business Operations
• Business Sales
• Corporate Marketing

Employment Type: Full Time

Experience: years

Vacancy: 1