Italian Speaking Customer Care Advisor with relocation & 1.000 bonus

Elemental Insights; Genova; In loco; EUR 1.000 - 2.000; Tempo pieno

Descrizione del lavoro

A leading customer service company is seeking an Italian-speaking Customer Care Advisor to join their team. This remote role requires addressing customer inquiries and ensuring positive experiences. Candidates with C2 level in Italian and B2 in English with strong communication and problem-solving skills are preferred. Relocation support is available, including a signing bonus and accommodation options.

Servizi

Competitive compensation package

Opportunities for career growth

Comprehensive training and ongoing learning

Free surfing lessons

Portuguese lessons

Relocation assistance

Competenze

• Italian C2 level required.
• English B2 level required.
• Comfortable multitasking in a fast-paced work environment.

Mansioni

• Address customer inquiries via e-mail and phone.
• Resolve issues for Italian-speaking customers.
• Ensure a seamless and positive customer experience.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location and Model

Location: Lisbon, Portugal

Work model: Remote (Must be in Portugal or relocate)

Relocation Support offered for international candidates*

It includes:

• €1.000 to €2.000 signing bonus


• Reloation assistance (flight reimbursement)


• Option to have accommodation included

Requirements

• Italian C2 level


• English B2 level


• Customer-Centric or Sales Attitude


• Excellent Communication Skills


• Problem-Solving Abilities


• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.


• Basic Computer Skills

Why Join Us

• Competitive compensation package.


• Opportunities for career growth and development.


• A supportive and diverse team environment.


• Comprehensive training and ongoing learning opportunities.


• Unique experience of working abroad


• Free surfing lessons & Portuguese lessons + other benefits


• Please Upload your CV in English*