Italian-Speaking Customer Care Advisor – Lisbon (On-Site)

Cross Border Talents; Bologna; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global talent solutions company is seeking an Italian-speaking Customer Care Advisor to join their team in Lisbon. This role focuses on ensuring exceptional service for Italian customers, handling inquiries and resolving issues via phone and email. Ideal candidates will possess a strong customer-centric attitude, excellent communication skills, and the ability to multitask in a dynamic environment. Competitive compensation and relocation support are provided.

Servizi

Competitive compensation package

Opportunities for career growth

Comprehensive training

Free surfing lessons

Portuguese lessons

Competenze

• Italian C2 level proficiency is mandatory.
• B2 level in English is required.
• Proven ability to address customer inquiries effectively.
• Strong multitasking abilities in a fast-paced environment.

Mansioni

• Ensure a positive experience for Italian-speaking customers.
• Address inquiries via email and phone calls.
• Resolve customer issues promptly.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

A global talent solutions company is seeking an Italian-speaking Customer Care Advisor to join their team in Lisbon. This role focuses on ensuring exceptional service for Italian customers, handling inquiries and resolving issues via phone and email. Ideal candidates will possess a strong customer-centric attitude, excellent communication skills, and the ability to multitask in a dynamic environment. Competitive compensation and relocation support are provided.