Italian Speaking Customer Care Advisor in Lisbonw / Relocation Bonus

Cross Border Talents; Napoli; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading customer service firm is seeking an Italian-speaking Customer Care Advisor to ensure a positive experience for customers in Lisbon. This role involves addressing inquiries via e-mail and phone, requiring excellent communication and problem-solving skills. The ideal candidate is fluent in Italian and proficient in English. Competitive compensation and relocation support are provided.

Servizi

Competitive compensation package

Career growth opportunities

Comprehensive training

Free surfing lessons

Portuguese lessons

Competenze

• Italian C2 level.
• English B2 level.
• Comfortable multitasking in a dynamic and fast-paced environment.

Mansioni

• Address customer inquiries via e-mail and phone calls.
• Ensure a seamless experience for Italian-speaking customers.

Conoscenze

Customer-Centric Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

Overview

We are seeking a motivated and customer-oriented individual to join our team as an Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail / phone calls.

Location and Work Model

Location: Lisbon, Portugal

Work model: On-site

Relocation support offered for international candidates.

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: comfortable with multitasking in a dynamic and fast-paced work environment
• Basic Computer Skills

Why Join Us

• Competitive compensation package
• Opportunities for career growth and development
• A supportive and diverse team environment
• Comprehensive training and ongoing learning opportunities
• Unique experience of working abroad
• Free surfing lessons & Portuguese lessons + other benefits

Please upload your CV in English.