Italian Speaking Customer Care Advisor in Lisbon with relocation bonus

Cross Border Talents; Trieste/Trst; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A growing customer service firm is looking for an Italian-speaking Customer Care Advisor to join the team in Lisbon. You will ensure a positive experience for customers by addressing inquiries and resolving issues. Candidates should have a strong customer-centric attitude and communication skills. This position includes relocation support and a competitive compensation package.

Servizi

Competitive compensation package

Opportunities for career growth

Comprehensive training

Free surfing lessons

Accommodation assistance

Signing bonus

Competenze

• Fluent in Italian and proficient in English.
• Customer-centric mindset with strong communication skills.
• Ability to multitask in a fast-paced environment.

Mansioni

• Address customer inquiries and resolve issues via e-mail and phone.
• Ensure a positive experience for Italian-speaking customers.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location

Lisbon, Portugal

Work Model

On-site (Must be in Portugal or relocate)

Relocation Support

• Reloation assistance (flight reimbursement)
• Option to have accommodation included for cheap
• May also include between €1.000 and €2.000 signing bonus (depending on project and starting date)

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons &Portuguese lessons + other benefits

Application

*Please Upload your CV in English*