Italian Speaking Customer Care Advisor in Lisbon with relocation bonus

Cross Border Talents; Torino; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A dynamic customer service firm is looking for an Italian-speaking Customer Care Advisor to provide support to Italian customers. In this role, you will address inquiries and resolve issues via phone and email. The company offers competitive compensation, relocation support, and unique opportunities for personal and career development. Candidates should possess strong communication skills and be adaptable in a fast-paced environment. A relocation package includes signing bonuses and accommodation options.

Servizi

Competitive compensation package

Career growth opportunities

Free surfing lessons

Portuguese lessons

Supportive team environment

Comprehensive training

Mansioni

• Address customer inquiries via e-mail and phone calls.
• Ensure a seamless and positive experience for Italian-speaking customers.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location

Lisbon, Portugal

Work Model

On-site (Must be in Portugal or relocate)

Relocation Support

• Reloation assistance (flight reimbursement)
• Option to have accommodation included for cheap
• May also include between €1.000 and €2.000 signing bonus (depending on project and starting date)

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons &Portuguese lessons + other benefits

Application

*Please Upload your CV in English*