Italian Speaking Customer Care Advisor in Lisbon with relocation bonus

Cross Border Talents; Napoli; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading international recruitment firm is seeking an Italian-speaking Customer Care Advisor to ensure a positive experience for customers. The role involves addressing inquiries and resolving issues primarily via e-mail and phone calls. Candidates should possess strong communication skills and a customer-centric attitude, alongside C2 proficiency in Italian and B2 in English. Relocation support is provided, including flight reimbursement and possible accommodation options.

Servizi

Competitive compensation package

Opportunities for career growth and development

Supportive and diverse team environment

Comprehensive training and ongoing learning opportunities

Unique experience of working abroad

Free surfing lessons

Portuguese lessons

Competenze

• Italian C2 level.
• English B2 level.
• Comfortable with multitasking in a dynamic and fast-paced work environment.

Mansioni

• Address customer inquiries and resolve issues via e-mail/phone calls.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

We are seeking a motivated and customer-oriented individual to join our team as a Italian-speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian-speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e-mail/phone calls.

Location

Lisbon, Portugal

Work Model

On-site (Must be in Portugal or relocate)

Relocation Support

• Reloation assistance (flight reimbursement)
• Option to have accommodation included for cheap
• May also include between €1.000 and €2.000 signing bonus (depending on project and starting date)

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem-Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast-paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad
• Free surfing lessons &Portuguese lessons + other benefits

Application

*Please Upload your CV in English*