Italian Speaking Customer Care Advisor in Lisbon with relocation bonus

Elemental Insights; Napoli; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading customer service company in Lisbon is looking for an Italian-speaking Customer Care Advisor. You'll engage with Italian customers, answer inquiries, and resolve problems via e-mail and phone. This role offers relocation support and a competitive compensation package, along with career growth opportunities and a diverse team environment.

Servizi

Competitive compensation package

Career growth opportunities

Free surfing lessons

Portuguese lessons

Relocation assistance

Competenze

• Fluent in Italian (C2) and English (B2).
• Comfortable multitasking in a fast-paced work environment.

Mansioni

• Address customer inquiries and resolve issues via e-mail and phone calls.
• Ensure a seamless experience for Italian-speaking customers.

Conoscenze

Customer-Centric or Sales Attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability in dynamic environments

Basic Computer Skills

Descrizione del lavoro

Job Overview

We are seeking a motivated and customer‑oriented individual to join our team as an Italian‑speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian‑speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e‑mail and phone calls.

Location

Lisbon, Portugal

Work model

On‑site (Must be in Portugal or relocate)

Relocation Support

Relocation Support offered for international candidates*

It includes:

• Reloation assistance (flight reimbursement)
• Option to have accommodation included for cheap
• May also include between €1.000 and €2.000 signing bonus (depending on project and starting date)

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem‑Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast‑paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad.
• Free surfing lessons & Portuguese lessons + other benefits
• Please upload your CV in English*