Italian Speaking Customer Care Advisor in Lisbon with relocation bonus

Elemental Insights; Bari; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A dynamic customer service company is looking for an Italian-speaking Customer Care Advisor to ensure a positive experience for customers. You will be responsible for addressing inquiries via email and phone calls while working on-site in Portugal. The role requires C2 Italian proficiency and B2 English skills, along with strong communication and problem-solving abilities. Competitive compensation, relocation support, and unique working experience abroad are offered.

Servizi

Competitive compensation package

Opportunities for career growth

Comprehensive training

Free surfing lessons

Free Portuguese lessons

Relocation support

Competenze

• C2 level proficiency in Italian is essential.
• B2 level proficiency in English is necessary.
• You must have a customer-centric or sales attitude.
• Excellent communication skills are required.
• Problem-solving abilities are essential.
• Comfort with multitasking in a dynamic environment is important.
• Basic computer skills are needed.

Mansioni

• Address customer inquiries through email and phone.
• Ensure a positive experience for Italian-speaking customers.

Conoscenze

Italian C2 level

English B2 level

Customer-Centric attitude

Excellent Communication Skills

Problem-Solving Abilities

Adaptability

Basic Computer Skills

Descrizione del lavoro

Job Overview

We are seeking a motivated and customer‑oriented individual to join our team as an Italian‑speaking Customer Care Advisor in Lisbon. As a Customer Advisor Agent, you will play a crucial role in ensuring a seamless and positive experience for our Italian‑speaking customers. You will be responsible for addressing customer inquiries and resolving issues via e‑mail and phone calls.

Location

Lisbon, Portugal

Work model

On‑site (Must be in Portugal or relocate)

Relocation Support

Relocation Support offered for international candidates*

It includes:

• Reloation assistance (flight reimbursement)
• Option to have accommodation included for cheap
• May also include between €1.000 and €2.000 signing bonus (depending on project and starting date)

Requirements

• Italian C2 level
• English B2 level
• Customer-Centric or Sales Attitude
• Excellent Communication Skills
• Problem‑Solving Abilities
• Adaptability: You are comfortable with multitasking in a dynamic and fast‑paced work environment.
• Basic Computer Skills

Why Join Us

• Competitive compensation package.
• Opportunities for career growth and development.
• A supportive and diverse team environment.
• Comprehensive training and ongoing learning opportunities.
• Unique experience of working abroad.
• Free surfing lessons & Portuguese lessons + other benefits
• Please upload your CV in English*