Italian Customer Support Specialist – Lisbon

FH Collective Academy; Venezia; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading customer support company is seeking a Customer Support Specialist for the Italian market, located in Lisbon. The ideal candidate is fluent in Italian and has strong communication skills, providing support via phone, email, and chat in the home appliances industry. A competitive salary, relocation package, and growth opportunities are offered. Join a vibrant community in a city famous for its lifestyle and culture.

Servizi

1,000/month base salary (×14 months)

100 performance bonus (×12 months)

2,000 welcome bonus

Relocation package

Health insurance (free after 6 months)

Meal & transport allowance

Career growth and continuous training

Competenze

• Fluent in Italian and good English.
• Excellent communication and empathy skills.
• Customer service experience is a plus.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

A leading customer support company is seeking a Customer Support Specialist for the Italian market, located in Lisbon. The ideal candidate is fluent in Italian and has strong communication skills, providing support via phone, email, and chat in the home appliances industry. A competitive salary, relocation package, and growth opportunities are offered. Join a vibrant community in a city famous for its lifestyle and culture.