Italian Customer Support Specialist – Lisbon

FH Collective Academy; Palermo; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading home appliances company is seeking a Customer Support Specialist for the Italian market in Lisbon. Ideal candidates are fluent in Italian and possess excellent communication skills. Responsibilities include providing support via phone, email, and chat, as well as troubleshooting product issues. This role offers a competitive salary, relocation assistance, and opportunities for career growth. Join a vibrant community in sunny Lisbon!

Servizi

1,000/month base salary

100 performance bonus

2,000 welcome bonus

Relocation package

Health insurance after 6 months

Meal & transport allowance

Career growth & continuous training

Competenze

• Fluent in Italian and good English required.
• Excellent communication and empathy skills are essential.
• Customer service experience is a plus.

Mansioni

• Support Italian-speaking customers via phone, email & chat.
• Assist with product use, troubleshooting & warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products & company updates.

Conoscenze

Fluent in Italian (C1/C2)

Good English (B2+)

Excellent communication skills

Empathy skills

Customer service experience

Descrizione del lavoro

A leading home appliances company is seeking a Customer Support Specialist for the Italian market in Lisbon. Ideal candidates are fluent in Italian and possess excellent communication skills. Responsibilities include providing support via phone, email, and chat, as well as troubleshooting product issues. This role offers a competitive salary, relocation assistance, and opportunities for career growth. Join a vibrant community in sunny Lisbon!