Italian Customer Support Representative Sofia, Bulgaria (Relocation Provided)

Nordicrecruiters; Bologna; In loco; EUR 14.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation package

Private health insurance

Comprehensive paid training

Career advancement

Friendly work environment

Descrizione del lavoro

Nordicrecruiters is seeking an Italian-speaking Customer Support Representative to join our international team in Sofia, Bulgaria. You will be the first point of contact for customers of well-known brands, handling inquiries and delivering friendly, solution-focused support.

No prior experience required as comprehensive paid training and relocation support are provided. Fluent Italian and good English, empathetic communication, and a willingness to live abroad are essential.

Competenze

• Fluent in Italian (C1 or native level).
• Comfortable communicating in English.
• Empathetic and customer-focused.
• Eager to live abroad and work in a multicultural team.

Mansioni

• Handle inquiries and provide first-line support for customers of international brands.
• Resolve issues with a customer-centric approach and document interactions.
• Collaborate with the team to ensure high-quality service.

Conoscenze

Italian (C1)

English proficiency

Descrizione del lavoro

Are you ready to take your career abroad and experience life in one of Europes most vibrant and affordable capitals? Join our international team in Sofia, Bulgaria, and become part of a global company that values teamwork, development, and cultural diversity. Were looking for Italian-speaking Customer Support Representatives who are passionate about helping others and eager to start an exciting new chapter in a growing European hub.

About the Role

As an Italian Customer Support Representative, you will be the first point of contact for customers of well-known international brands. You'll handle inquiries, solve problems, and provide excellent service in every interaction. You'll receive full training and ongoing support in a modern, multicultural environment where growth and learning are encouraged.

What We Offer

• Relocation package flight to Sofia, airport pick-up, and accommodation support to help you settle in easily
• Competitive salary and performance-based bonuses
• Comprehensive paid training no previous experience required
• Private health insurance
• Career advancement opportunities within an international company
• Friendly and inclusive work environment

Life in Sofia

Sofia is a city full of contrasts and opportunities where history meets innovation and mountain views frame a lively urban lifestyle. Enjoy charming cafés, green parks, and a growing international community. Spend your weekends exploring nearby Vitosha Mountain, relax in mineral springs, or discover Bulgarias rich culture and cuisine. With its affordable cost of living and welcoming atmosphere, Sofia offers the perfect balance between professional growth and quality of life.

Who You Are

• Fluent in Italian (C1 or native level) and comfortable communicating in English
• Empathetic, patient, and customer-focused
• Excited to live abroad and be part of a multicultural environment