Italian customer support representative lisbon

Bachecalavoro; Bologna; In loco; EUR 18.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Relocation to Lisbon

Training program

Private health insurance

Career development

Descrizione del lavoro

Bachecalavoro cerca un/una Customer Support in lingua italiana da inserire a Lisbona, Portogallo. Ruolo centrale nel fornire assistenza ai clienti, rispondere a domande e risolvere problemi in un contesto internazionale.

La posizione prevede un pacchetto di relocation completo, formazione iniziale e opportunità di crescita interna. Si richiede disponibilità a trasferirsi e lavorare in un ambiente multiculturale.

Competenze

• Livello di italiano fluente (Nativo o C1).
• Buone capacità comunicative in inglese e ascolto attivo.
• Attitudine al servizio al cliente e gestione delle richieste.

Mansioni

• Gestire contatti e richieste dei clienti via telefono ed email.
• Risolvere problemi e fornire soluzioni tempestive e accurate.
• Collaborare con un team internazionale per un servizio di alta qualità.

Conoscenze

Italian fluent

English communication

Customer focus

Empathy

Descrizione del lavoro

Luogo di lavoro: Bologna

Are you ready to take your career abroad and experience life under the Portuguese sun? Join our international team in Lisbon, one of Europes most vibrant and fast-growing cities. Were looking for Italian-speaking Customer Support Representatives who are passionate about helping others and eager to build a rewarding career in a dynamic, multicultural environment.

About the Role

As an Italian Customer Support Representative, you will be the first point of contact for our clients customers assisting them with inquiries, solving problems, and ensuring they receive outstanding service. Youll work alongside colleagues from all over the world, in a professional yet relaxed atmosphere that values collaboration, personal growth, and positivity.

What We Offer

• Full relocation package: flight to Lisbon, airport pickup, and accommodation support to help you settle in comfortably

• Competitive salary + performance bonuses

• Comprehensive training program no prior experience required

• Private health insurance

• Career development opportunities with internal mobility and progression paths

• Vibrant, modern office with a multicultural team atmosphere

Life in Lisbon

Lisbon offers the perfect mix of professional opportunity and relaxed Mediterranean lifestyle. Imagine finishing work and heading out to enjoy ocean views, charming cobblestone streets, and world-class cuisine. With over 300 days of sunshine a year, Lisbon is a place where you can build your career and truly enjoy life.

Who You Are

• Fluent in Italian (C1 or native level) and comfortable communicating in English

• Motivated, empathetic, and customer-focused

• Excited about living abroad and learning from a diverse team