Italian Customer Support — Remote Lisbon

Global People Sphere; Palermo; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading international support company is seeking a Customer Support Representative to work remotely in Portugal. The role involves responding to customer inquiries, handling support tickets, and utilizing CRM tools. Candidates must be proficient in Italian and possess strong communication skills. The position offers a competitive salary of up to €1,000 monthly, performance bonuses, and relocation support. Enjoy a multicultural lifestyle with opportunities for career growth in sunny Portugal.

Servizi

Performance and complexity bonus

Relocation support

Accommodation option available

Competenze

• Strong proficiency in Italian and capable of handling customer support.
• Excellent communication skills for effective customer interactions.
• Experience with CRM tools is a plus.

Mansioni

• Respond to customer requests via multiple channels.
• Handle various support tickets and improve customer satisfaction.
• Maintain accurate customer records using CRM systems.
• Achieve performance goals while handling tickets.

Conoscenze

Italian proficiency

Customer service skills

CRM familiarity

Communication skills

Descrizione del lavoro

A leading international support company is seeking a Customer Support Representative to work remotely in Portugal. The role involves responding to customer inquiries, handling support tickets, and utilizing CRM tools. Candidates must be proficient in Italian and possess strong communication skills. The position offers a competitive salary of up to €1,000 monthly, performance bonuses, and relocation support. Enjoy a multicultural lifestyle with opportunities for career growth in sunny Portugal.