Italian Customer Support - Global Logistics Project

FH Collective Academy; Reggio Calabria; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global logistics provider is seeking Italian-speaking professionals for a fully remote support role. Candidates will provide assistance to Italian-speaking customers, handle inquiries, and ensure a high level of service. The ideal applicant is fluent in Italian and English, possesses strong communication skills, and has a customer-focused mindset. This role offers stability, international exposure, and numerous benefits including a performance bonus and private healthcare.

Servizi

Private health insurance

Relocation package for EU Citizens

Continuous training & upskilling

Career growth opportunities

Multicultural supportive work environment

Competenze

• Native/Fluent Italian and good level of English required.
• Strong communication and problem-solving skills are essential.
• Customer-focused and reliable individuals are preferred.
• EU citizenship or valid Greek work permit needed.

Mansioni

• Provide professional support to Italian-speaking customers.
• Assist with tracking inquiries and delivery updates.
• Handle communication via phone, email, and chat.
• Follow operational guidelines and performance standards.

Conoscenze

Fluent Italian

Good English

Strong communication skills

Problem-solving skills

Customer-focused

Descrizione del lavoro

A global leader in the logistics & express delivery sector is expanding its Italian customer operations. We are hiring Italian-speaking professionals for a fully remote support role within Greece. If youre looking for stability, international exposure, and a strong career path, this opportunity is an excellent fit.

Salary & Benefits

• Salary: 1,050 gross/month × 14 salaries per year

• Performance Bonus: Up to 10% monthly

• Work Model: Fully remote from anywhere in Greece

• Healthcare: Private health insurance

• Relocation Package (EU Citizens):

  • Flight ticket

  • 2 weeks hotel accommodation

  • Airport pick-up

  • Real estate agency fees covered

• Additional Perks:

  • Continuous training & upskilling

  • Career growth opportunities

  • Multicultural, supportive work environment

Key Responsibilities

• Provide professional support to Italian-speaking customers of a global logistics provider

• Assist with tracking inquiries, delivery updates, and service-related questions

• Handle communication via phone, email and chat

• Follow operational guidelines and performance standards

Candidate Profile

• Native/Fluent Italian + good level of English

• Strong communication and problem-solving skills

• Customer-focused and reliable

• EU citizenship or valid Greek work permit

• Ability to start on 16 December 2025

We are hiring multiple Italian-speaking candidates for the December intake.

If you want to step into an international career with a globally recognized organization, wed be happy to guide you through the process.