Italian Customer Support Global Logistics Project

FH Collective Academy; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global logistics provider seeks multiple Italian-speaking professionals for a fully remote customer support role. Candidates will assist Italian-speaking customers with tracking inquiries, delivery updates, and service-related questions through phone, email, and chat. The ideal applicant is fluent in Italian, has a good level of English, and possesses strong communication and problem-solving skills. The company offers a competitive salary along with various benefits including healthcare, performance bonuses, and relocation assistance for EU citizens.

Servizi

Private health insurance

Performance bonus up to 10%

Continuous training & upskilling

Career growth opportunities

Multicultural supportive work environment

Competenze

• Native/Fluent Italian with a good level of English.
• Strong communication and problem-solving skills.
• Customer-focused and reliable.
• EU citizenship or valid Greek work permit.

Mansioni

• Provide professional support to Italian-speaking customers.
• Assist with tracking inquiries and service-related questions.
• Handle communication via phone, email, and chat.
• Follow operational guidelines and performance standards.

Conoscenze

Customer Service

Strong communication skills

Problem-solving skills

Descrizione del lavoro

A global leader in the logistics & express delivery sector is expanding its Italian customer operations. We are hiring Italian-speaking professionals for a fully remote support role within Greece. If you’re looking for stability international exposure and a strong career path this opportunity is an excellent fit.

Salary & Benefits

• Salary: 1050 gross/month 14 salaries per year
• Performance Bonus: Up to 10% monthly
• Work Model: Fully remote from anywhere in Greece
• Healthcare: Private health insurance
• Relocation Package (EU Citizens):
  • Flight ticket
  • 2 weeks hotel accommodation
  • Airport pick-up
  • Real estate agency fees covered
• Additional Perks:
  • Continuous training & upskilling
  • Career growth opportunities
  • Multicultural supportive work environment

Key Responsibilities

• Provide professional support to Italian-speaking customers of a global logistics provider
• Assist with tracking inquiries delivery updates and service-related questions
• Handle communication via phone email and chat
• Follow operational guidelines and performance standards

Candidate Profile

• Native/Fluent Italian good level of English
• Strong communication and problem-solving skills
• Customer-focused and reliable
• EU citizenship or valid Greek work permit
• Ability to start on 16 December 2025

We are hiring multiple Italian-speaking candidates for the December intake.

If you want to step into an international career with a globally recognized organization w’d be happy to guide you through the process.

Key Skills

• Design Engineering
• Baan
• Customer Service
• Fund Management
• ABAP
• Elevator

Employment Type : Full Time

Experience : years

Vacancy : 1