Italian Customer Support - Global Logistics Project

FH Collective Academy; Cagliari; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global logistics provider is seeking Italian-speaking professionals for a fully remote support role. Candidates will assist customers with inquiries and service questions. The job offers competitive salary, performance bonuses, and comprehensive relocation packages for EU citizens. Ideal candidates are fluent in Italian, have strong communication skills, and a customer-focused mindset. The position starts on December 16, 2025.

Servizi

Private health insurance

Continuous training & upskilling

Career growth opportunities

Multicultural, supportive work environment

Competenze

• Native/Fluent in Italian with a good level of English.
• EU citizenship or valid Greek work permit.
• Ability to start on 16 December 2025.

Mansioni

• Provide professional support to Italian-speaking customers.
• Assist with tracking inquiries and service-related questions.
• Handle communication via phone, email, and chat.
• Follow operational guidelines and performance standards.

Conoscenze

Strong communication

Problem-solving

Customer-focused

Descrizione del lavoro

A global leader in the logistics & express delivery sector is expanding its Italian customer operations. We are hiring Italian-speaking professionals for a fully remote support role within Greece. If youre looking for stability, international exposure, and a strong career path, this opportunity is an excellent fit.

Salary & Benefits

• Salary: 1,050 gross/month × 14 salaries per year

• Performance Bonus: Up to 10% monthly

• Work Model: Fully remote from anywhere in Greece

• Healthcare: Private health insurance

• Relocation Package (EU Citizens):

  • Flight ticket

  • 2 weeks hotel accommodation

  • Airport pick-up

  • Real estate agency fees covered

• Additional Perks:

  • Continuous training & upskilling

  • Career growth opportunities

  • Multicultural, supportive work environment

Key Responsibilities

• Provide professional support to Italian-speaking customers of a global logistics provider

• Assist with tracking inquiries, delivery updates, and service-related questions

• Handle communication via phone, email and chat

• Follow operational guidelines and performance standards

Candidate Profile

• Native/Fluent Italian + good level of English

• Strong communication and problem-solving skills

• Customer-focused and reliable

• EU citizenship or valid Greek work permit

• Ability to start on 16 December 2025

We are hiring multiple Italian-speaking candidates for the December intake.

If you want to step into an international career with a globally recognized organization, wed be happy to guide you through the process.