Italian Customer Support Agent - Remote Portugal - Relocation

Velenosi&Meredith; Pescara; Remoto; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

A global tech support company is seeking Italian-speaking Customer Support Advisors to work remotely from Portugal, with support for relocation. The role involves assisting customers via various channels, handling post-sales queries, and achieving sales goals. Ideal candidates will have strong communication skills, previous experience preferred, and be willing to work rotational shifts. A competitive salary, bonus, and meal card are included in the offer.

Servizi

Relocation package (flight + accommodation)

Competitive salary

Bonus up to 225 / month

Meal card of 7.23 / day

Transport allowance

Health insurance from Day 1

Paid training and career development

Competenze

• Previous customer service or sales experience preferred.
• Willing to work on rotational shifts, Mon–Sat (08:00–19:00).

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales topics: deliveries, refunds, and warranties.
• Promote tech products and achieve sales goals.
• Ensure exceptional service quality and customer satisfaction.

Conoscenze

Native Italian

English (B2+)

Strong communication skills

Problem-solving skills

Customer-focused

Descrizione del lavoro

Overview

Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June

Location: Portugal (Remote with relocation support)

Contract Type: 6 months (renewable)

Relocation Package: Included (flight + accommodation support)

Submission Deadline: 29 May

About the Role

Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:

• Support customers via phone, email, and chat
• Handle post-sales topics: deliveries, refunds, and warranties
• Promote tech products and achieve sales goals
• Ensure exceptional service quality and customer satisfaction
• Manage orders using CRM tools

Who We’re Looking For

• Italian: Native, English: B2+
• Tech-savvy and customer-focused
• Strong communication and problem-solving skills
• Previous customer service / sales experience preferred
• Willing to work on rotational shifts, Mon–Sat (08:00–19:00); 2 days off

What’s on Offer

• Remote position with relocation support (flight + accommodation)
• Competitive salary
• Bonus: up to 225 / month
• Meal card: 7.23 / day
• Transport allowance: 20
• Health insurance from Day 1 (free after 6 months)
• Paid training and career development

This is a priority project with limited availability.

How to Apply

Apply now: [e-mail]

WhatsApp: [phone]