Italian Customer Support Agent - Remote Portugal - Relocation

Velenosi & Meredith Consulting; Palermo; Remoto; EUR 28.000 - 32.000; Tempo pieno

Descrizione del lavoro

A leading consulting agency is hiring Italian-speaking Customer Support Advisors for remote roles from Portugal. Responsibilities include providing exceptional customer service, handling post-sales topics, and promoting tech products. The role offers a relocation package and bonus incentives. Candidates should be tech-savvy and willing to work rotational shifts. The position starts on June 5 and includes health insurance and paid training.

Servizi

Remote position with relocation support

Bonus up to €225/month

Health insurance from Day 1

Paid training

Competenze

• Fluent in Italian.
• Must be willing to work rotational shifts.
• Customer-focused with tech knowledge.

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales topics such as deliveries and refunds.
• Promote tech products and achieve sales goals.
• Ensure exceptional service quality.
• Manage orders using CRM tools.

Conoscenze

Tech-savvy

Strong communication skills

Problem-solving skills

Strumenti

CRM tools

Descrizione del lavoro

Italian Customer Support Agent - Remote Portugal - Relocation

Job Openings Italian Customer Support Agent - Remote Portugal - Relocation

About the job Italian Customer Support Agent - Remote Portugal - Relocation

Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June
Location: Portugal (Remote with relocation support)
Contract Type: 6 months (renewable)
Relocation Package: Included (flight + accommodation support)
Submission Deadline: 29 May

We are hiring Italian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.

About the Role
Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will:

• Support customers via phone, email, and chat
• Handle post-sales topics: deliveries, refunds, and warranties
• Promote tech products and achieve sales goals
• Ensure exceptional service quality and customer satisfaction
• Manage orders using CRM tools

Who Were Looking For

• Tech-savvy and customer-focused
• Strong communication and problem-solving skills
• Willing to work on rotational shifts, MonSat (08:0019:00); 2 days off

Whats on Offer

• Remote position with relocation support (flight + accommodation)
• Bonus: up to 225/month
• Health insurance from Day 1 (free after 6 months)
• Paid training and career development

This is a priority project with limited availability.