Italian Customer Support Agent - Remote Portugal - Relocation

Velenosi&Meredith; Napoli; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading technology company is seeking Italian-speaking Customer Support Advisors to work remotely with relocation support from Portugal. The role involves customer support via phone, email, and chat, promoting tech products, and achieving sales goals. Candidates should be tech-savvy with strong communication skills. This exciting opportunity includes a competitive salary, bonuses, and health insurance from day one.

Servizi

Competitive salary

Bonus: up to 225 / month

Meal card: 7.23 / day

Transport allowance: 20

Health insurance from Day 1

Paid training and career development

Competenze

• Previous customer service or sales experience preferred.
• Willing to work on rotational shifts, Mon–Sat (08:00–19:00); 2 days off.

Mansioni

• Support customers via phone, email, and chat.
• Handle post-sales topics: deliveries, refunds, and warranties.
• Promote tech products and achieve sales goals.
• Ensure exceptional service quality and customer satisfaction.
• Manage orders using CRM tools.

Conoscenze

Native Italian

B2+ English

Strong communication skills

Problem-solving skills

Tech-savvy

Strumenti

CRM tools

Descrizione del lavoro

Overview

Job Opportunity: Italian-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June

Location: Portugal (Remote with relocation support)

Contract Type: 6 months (renewable)

Relocation Package: Included (flight + accommodation support)

Submission Deadline: 29 May

We are hiring Italian-speaking Customer Support Advisors for a leading technology company exclusively through our agency. These urgent remote roles start on 5 June.

About the Role

Join a dynamic Sales & Support team delivering outstanding service and inbound sales for a global tech brand. You will :

• Support customers via phone, email, and chat
• Handle post-sales topics: deliveries, refunds, and warranties
• Promote tech products and achieve sales goals
• Ensure exceptional service quality and customer satisfaction
• Manage orders using CRM tools

Who We're Looking For

• Italian: Native, English: B2+
• Tech-savvy and customer-focused
• Strong communication and problem-solving skills
• Previous customer service / sales experience preferred
• Willing to work on rotational shifts, Mon–Sat (08:00–19:00); 2 days off

What’s on Offer

• Remote position with relocation support (flight + accommodation)
• Competitive salary
• Bonus: up to 225 / month
• Meal card: 7.23 / day
• Transport allowance: 20
• Health insurance from Day 1 (free after 6 months)
• Paid training and career development

This is a priority project with limited availability.

Apply now : [e-mail]

WhatsApp : [phone]