Italian Customer Support Advisor - Remote from Anywhere inPortugal

CBTalents; Milano; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A global customer service provider is seeking a Customer Support Advisor fluent in Italian to assist international customers. This remote, full-time position offers flexible shifts, a competitive salary, and a dynamic work environment. Ideal candidates will have a high school diploma, a customer-focused mindset, and the ability to work in a multicultural team.

Servizi

Attractive base salary

Monthly performance bonus

Daily lunch allowance

Relocation package

Accommodation in shared apartment provided

Competenze

• Proficient in handling customer inquiries via phone, email, or chat.
• Possession of a valid EU passport or residency visa in Portugal.
• Willingness to work in rotating shifts for schedule flexibility.

Mansioni

• Provide top-tier support to Italian-speaking customers.
• Solve problems related to bookings and tech services.
• Collaborate with colleagues from around the world.

Conoscenze

Fluent Italian (C2)

Good command of English (B2)

Customer-focused mindset

Formazione

High school diploma (A-level or equivalent)

Descrizione del lavoro

Customer Support Advisor (Italian Speaking) Join an International Team from Portugal

Remote | Full-Time | Flexible Shifts | Global Clients (Tourism & Tech)

Are you passionate about customer service and curious to work in a truly international environment ? This is your chance to kick-start or elevate your career with a global company , all while enjoying the lifestyle and sunshine of Portugal .

Were looking for Italian-speaking Customer Support Advisors to assist international customers in tourism, tech, and digital servicesright from the comfort of your home in Portugal. Youll be part of a multicultural team, gain valuable international experience , and work on exciting global projects that make a difference.

Why This Role Stands Out

Work remotely from anywhere in Portugal whether youre living in Lisbon, Porto, or planning to relocate

Be part of a diverse, multilingual team supporting world-class brands

Receive full training and ongoing support to grow professionally

Gain hands-on experience in international customer service operations

What We Offer

Remote position with flexible working hours (rotating shifts)

Attractive base salary + monthly performance bonus

Daily lunch allowance

Relocation package if youre moving to Portugal :

Flight reimbursement

Accommodation in a shared apartment provided

Dynamic work environment in a multicultural company with global reach

Clear growth opportunities and long-term career potential

Your Responsibilities

Provide top-tier support to Italian-speaking customers via phone, email, or chat

Solve problems and answer inquiries related to bookings, digital tools, or tech services

Represent international brands with professionalism and empathy

Collaborate virtually with colleagues from around the world

What Youll Bring

Fluent Italian (C2) and good command of English (B2)

Valid EU passport or residence visa in Portugal

High school diploma (A-level or equivalent)

A proactive, customer-focused mindset

Willingness to work in rotating shifts for schedule flexibility

An International Career, a Portuguese Lifestyle

Live by the ocean, explore new cultures, and grow professionallyall at once. Portugal is not only a beautiful country to live in, its also a rising hub for remote work, global companies, and international talent.

Want to know more or ready to apply?

Get in touch with Leslie Marquis at [e-mail] for more info.

Build a global career without bordersstart your journey in Portugal today!