Italian Customer Service Representative - Relocate Abroad

Cross Border Talents; Padova; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking an Italian-speaking Customer Service Representative to provide exceptional service to clients. Candidates should excel in communication and problem-solving, and be ready to relocate in support of an international brand. This role offers competitive salary, full relocation support, and various benefits including health insurance and paid leave.

Servizi

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development

Competenze

• Fluency in Italian and English is mandatory.
• Customer-focused attitude with a positive demeanor is essential.
• Basic computer literacy is required.

Mansioni

• Provide high-quality customer service to Italian-speaking clients.
• Assist with inquiries on products, orders, and technical issues.
• Escalate unresolved issues to appropriate departments.

Conoscenze

Fluency in Italian

Fluency in English

Communication skills

Problem-solving skills

Strumenti

CRM systems

Descrizione del lavoro

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: Italian + English

About the Role

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in Italian and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.