Italian Customer Service Representative - Relocate Abroad

Cross Border Talents; Napoli; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A customer service outsourcing company is looking for an Italian-speaking Customer Service Representative to assist clients of an international brand in various countries. The role offers full relocation support, health insurance, and training opportunities. Ideal candidates will excel in communication, have a strong work ethic, and be willing to work on-site in Italy.

Servizi

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Competenze

• Fluency in both Italian and English is mandatory.
• Demonstrate a positive, empathetic, and professional attitude.
• Basic computer skills required.

Mansioni

• Provide high-quality customer service to Italian-speaking clients.
• Assist with inquiries about products, orders, and billing.
• Escalate unresolved issues when necessary.

Conoscenze

Fluency in Italian

Fluency in English

Customer-focused attitude

Communication skills

Problem-solving abilities

Descrizione del lavoro

Locations: Portugal, Greece and Bulgaria.

Work Model: On-site

Required Languages: Italian + English

About the Role

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in Italian and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfort with CRM systems or support tools.
• Must be a valid EU citizen and willing to relocate abroad.

Benefits

• Competitive salary and performance bonuses.
• Full relocation support for international candidates.
• Meal and Transport Allowances.
• Health Insurance.
• Paid Leave Allowances.
• Training and professional development opportunities.