Italian Customer Care — Remote Portugal, Relocation

Cross Border Talents; Bologna; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A recruitment agency is seeking a Customer Support Representative to assist Italian-speaking customers while working remotely from Portugal. This role involves responding to customer requests and handling support queries. The position features a salary of up to €1,000 gross monthly plus bonuses, 22 vacation days, and potential relocation support. Candidates may also have accommodation options in a shared company building.

Servizi

Relocation Support

Accommodation option

22 vacation days per year

Competenze

• Italian-speaking skills required.
• Experience in customer support is an advantage.
• Familiarity with CRM tools is a plus.

Mansioni

• Respond to customer requests via email, chat, and calls.
• Handle support tickets related to queries and refunds.
• Conduct outbound calls for customer success and promotion.

Descrizione del lavoro

A recruitment agency is seeking a Customer Support Representative to assist Italian-speaking customers while working remotely from Portugal. This role involves responding to customer requests and handling support queries. The position features a salary of up to €1,000 gross monthly plus bonuses, 22 vacation days, and potential relocation support. Candidates may also have accommodation options in a shared company building.