Italian Crypto Chat Support Specialist - Remote

SupportYourApp; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global support service provider in Italy is seeking a Chat Support Consultant to deliver high-quality customer support in crypto trading. The role requires a native Italian speaker with strong C1-level English skills and at least 6 months of live chat support experience. Applicants should have a positive attitude, basic financial knowledge, and CRM experience in Salesforce. The position offers a flexible remote work schedule and a supportive, inclusive international work environment.

Servizi

Flexible schedule

Opportunity to cooperate fully remotely

Inclusive international environment

Rewards for referring friends

Balance between project workload and personal time

Health policy

Competenze

• At least 6 months of experience in live chat support, preferably in crypto or financial services.
• Basic financial knowledge or payment/banking experience is preferred.
• Proactive and responsible attitude.

Mansioni

• Deliver high-quality customer support in crypto trading via live chat and email.
• Build strong and lasting customer relationships.
• Handle sensitive customer data with care.

Conoscenze

Native Italian speaker

C1-level English skills

Live chat support experience

Analytical thinking

Customer service skills

Strumenti

Salesforce

Descrizione del lavoro

A global support service provider in Italy is seeking a Chat Support Consultant to deliver high-quality customer support in crypto trading. The role requires a native Italian speaker with strong C1-level English skills and at least 6 months of live chat support experience. Applicants should have a positive attitude, basic financial knowledge, and CRM experience in Salesforce. The position offers a flexible remote work schedule and a supportive, inclusive international work environment.