Italian Content Review Specialist & Customer Support | Based in Portugal

United Talent Acquisition; Torino; Remoto; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading global customer experience organization is seeking an Italian Content Review Specialist based in Portugal. You will provide user support and ensure content compliance while working in a collaborative and multicultural environment. The ideal candidate is fluent in Italian and English, with strong communication skills and the flexibility to work in rotating shifts. A welcome bonus of 2,000 euros is available until July 31st.

Servizi

Welcome bonus of 2,000 euros

Relocation support for eligible candidates

Competenze

• Italian fluency (C1 or higher) required.
• English proficiency (minimum B2) essential.
• Strong communication and interpersonal skills needed.

Mansioni

• Respond to inquiries via phone, email, or chat.
• Assist with troubleshooting and issue resolution.
• Review and evaluate user-generated content.
• Enforce compliance with platform policies.

Conoscenze

Italian fluency (C1 or higher)

English proficiency (minimum B2)

Strong communication skills

Interpersonal skills

Descrizione del lavoro

Italian Content Review Specialist & Customer Support | Based in Portugal

Turin, Metropolitan City of Turin, Italy

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? We are hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You’ll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

URGENT HIRING WELCOME BONUS

2,000 euros (for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

What Youll Do

Customer Support:

Respond to inquiries via phone, email, or chat

Assist with troubleshooting and issue resolution

Provide accurate product and service information

Content Moderation:

Review and evaluate user-generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For

Italian fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you’re an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!