IT Support (Client Services)

hackajob; Roma; Ibrido; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global technology firm is seeking a Client Support Officer in Rome, Italy. This entry-level role involves hardware management, technical support for meetings, and teamwork with colleagues and clients. The ideal candidate should have strong communication skills and be proficient in Windows and SQL Server. The position offers full-time work with opportunities for professional growth and development.

Servizi

Global opportunities

Share purchase scheme

Recognition awards and restaurant vouchers

Competenze

• Knowledge of AGM/EGM components (e.g., shareholder registration, voting methods).
• Experience in small to medium-sized LAN management.
• Driving license and access to a car required.

Mansioni

• Manage hardware requests, repairs, and purchases.
• Plan hardware needs for meetings and conduct on-site inspections.
• Provide technical and system support during meetings.

Conoscenze

Strong communication skills

Teamwork

Problem-solving skills

Ability to work under pressure

Willingness to learn

Excellent knowledge of English (B2 level or higher)

Strumenti

Windows operating system

SQL Server

Office suite (Word, Excel, Access, SQL, PowerPoint)

Descrizione del lavoro

Location: Rome, Italy.

Computershare is collaborating with hackajob to connect exceptional tech professionals for this role. In this position, you’ll be based in the Rome office for a minimum of three days a week, with the flexibility to work from home for some of your working week.

What makes this role different

• Ongoing support from experienced colleagues to help you be successful in the role.
• We’re a global organisation; you’ll be exposed to the wider business and opportunities to work in a global capacity.
• We’re passionate about developing our staff. You will be able to continue to grow and develop within your role.

Client Support Officer responsibilities

• Hardware management (requesting repair of faulty material, supply of new material, disposal of obsolete/faulty material, purchase of accessories and consumables).
• Analysis and simulation of the various scenarios of the meeting season and planning of the needed hardware.
• On-site inspections of the meeting locations for technical and operational assessments, relations with the fitters and technicians of the Client and/or the owner of the assembly location.
• Drafting of the technical project of the meeting containing the hardware used, the planned LAN scheme and the activity timing.
• Technical and system support before, during and after the meetings.

What will you bring to the role

Strong communication skills, ability to work in a team (with colleagues, suppliers, and customers), strong problem-solving skills, ability to work under pressure, and willingness to learn.

Other key skills required for the role

• Knowledge of characterizing components of AGM/EGM (e.g., shareholder registration, voting methods, etc.)
• Small to medium-sized LAN management
• Windows operating system
• SQL Server database management system
• Office suite (Word, Excel, Access, SQL, PowerPoint)
• Excellent knowledge of English: B2 level or higher.

Please note, you will need to hold a driving license and your own car for this role, along with being available for short trips.

Rewards designed for you

Global opportunities.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.

Extra rewards ranging from recognition awards to restaurant vouchers.

Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other
• Software Development