IT Solution Analyst

ENGIE Italia; Milano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading sustainable energy company is seeking an IT Solution Analyst in Milan to support digital transformation projects. The candidate will bridge business needs and technical solutions, and will be involved in requirements analysis, testing, and system integrations. A Bachelor's degree in a STEM field and at least 2 years of IT experience are required. This full-time position offers local contract terms according to Italian labor law.

Competenze

• Minimum 2 years of proven experience designing IT systems.
• Awareness of product management and agile methodologies.
• Knowledge of system integration principles and APIs.

Mansioni

• Bridge business needs and technical solutions by gathering requirements.
• Translate requirements into technical specifications.
• Plan and execute integration testing and UAT.

Conoscenze

Requirements analysis

Test management

Data activities

System integrations

Troubleshooting & support

Agile principles

Formazione

Bachelor's degree in STEM disciplines

Master's Degree

Strumenti

API documentation tools

CRM systems (Salesforce)

ERP systems (SAP)

Descrizione del lavoro

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Company Overview

ENGIE puts sustainable development at the center of its activities (electricity, natural gas, energy efficiency, and services) to meet the challenges of the energy transition to a low‑carbon economy: access to a sustainable economy, climate change mitigation and adaptation, and resource optimization.

ENGIE Supply & Energy Management (S&EM) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation. With over 7,500 employees worldwide, ENGIE operates in 19 countries, offering renewable and thermal power, natural gas & LNG, biomass, and environmental products.

Role Summary

We are looking for an IT Solution Analyst in S&EM Italy, based in Milan, to support a Strategic Digital Transformation Project focused on the B2B/Giants meter‑to‑cash process. The role will have a direct impact on core business operations such as invoicing, contract management, B2B offerings, and data analytics.

Responsibilities

• Requirements analysis: Bridge business needs and technical solutions by gathering and documenting functional/non-functional requirements.
• Development & configuration support: Translate requirements into technical specifications and aid system configuration.
• Test management: Plan and execute integration testing and UAT, including test case preparation, defect management, and business coordination.
• Data activities: Support data migration validation and analytics, including ETL and reporting.
• System integrations: Define and document APIs and support integration testing.
• Documentation: Create and update all functional and technical project documents.
• Troubleshooting & support: Provide second‑level support and contribute to problem resolution (RCA).
• New initiatives: Participate in POCs and support business continuity.

Qualifications

• Bachelor's degree in STEM disciplines (Computer Science, Engineering, Mathematics, Physics, Statistics, or related fields).
• Minimum 2 years of proven experience designing IT systems covering a wide range of enterprise applications such as CRM (ideally Salesforce), metering, invoicing, ERP (ideally SAP), credit management.
• Awareness of product management, agile principles, and development methodologies; capability to support agile teams with advice on opportunities, impact, and risks, considering technical and architectural debt.
• Knowledge of system integration principles and APIs; experience with API documentation (e.g., Swagger, Postman) is a significant plus.
• Previous experience or familiarity with customer management, offering, or billing systems is considered a plus.

Desirable

• Experience in energy utilities company dynamics, particularly in a B2B environment.
• Familiarity with data management concepts, ETL, and reporting/analytics (e.g., BI tools, SQL, data warehousing).
• Experience with a variety of platforms and architectures, including Cloud, SaaS, and on‑premises solutions.

Contract

Local contract according to Italian labour law.

About Engie

Working at ENGIE means having a wide variety of career opportunities in more than 30 countries. ENGIE supports a social model that balances economic performance with positive impact on people and the planet, focusing on community, diversity and inclusion. ENGIE is committed to combating all forms of discrimination in employment, and supports youth, adults, and people with disabilities regardless of gender, ethnicity, or religion.

ENGIE has been recognized in 2025 by Sole24Ore as a leading company in diversity & inclusion and holds ISO 30415:2021 and UNI PDR 125:2022 certifications.

Job Details

Seniority level: Entry level.
Employment type: Full‑time.
Business unit: GEMS.
Division: GEMS - BP ITALY.
Legal entity: ENGIE ITALIA S.P.A.
Professional experience: Junior (experience < 3 years).
Education level: Master's Degree.
Company name: ENGIE Italia.