IT Process Analyst

UNOX S.p.A.; Padova; In loco; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading kitchen appliance manufacturer in Italy is seeking an IT Process Analyst to join its Information Technology Team. The role focuses on improving value delivery processes and leveraging the Salesforce ecosystem across various functions. Ideal candidates will have a degree in a related field and knowledge of REST principles. The company offers a dynamic work environment, professional growth opportunities, and a strong focus on work-life balance.

Servizi

Continuous training programs

Wellbeing program with flexible policies

Professional growth opportunities

Competenze

• Basic knowledge of REST principles required.
• 1+ years of experience/certifications on Salesforce are a plus.
• Ability to leverage Salesforce ecosystem and technologies.

Mansioni

• Support and improve value delivery processes.
• Map, improve, and measure information flows.
• Estimate resources and set project milestones.

Conoscenze

Salesforce knowledge

REST principles

Problem-solving

Formazione

Degree in Engineering, Computer Science, Mathematics, or Statistics

Descrizione del lavoro

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Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the eighth year in a row, is looking for an IT Process Analyst to join the Information Technology Team at the Cadoneghe (PD) site.

Main Activities

• Process Analysts play a central role in the IT team at Unox: their aim is to sustain and continuously improve the value delivery processes, enabling effective data driven decisions and efficient workplaces;
• In particular, we are looking for a talented individual who will leverage the Salesforce ecosystem and technologies within Sales, Service, HR and Marketing processes, acting as a Digital KPO to streamline the information flow and eliminate non-value added activities, combining technical skills with lean/agile principles and techniques;
• Map, improve and measure information flows across Sales, Service, HR and Marketing processes;
• Define and design the requirements with the stakeholders;
• As project owner, estimate the resources required and set the proper milestones and deadlines;
• Development, testing and fixing of configurations on the Salesforce platform, ensuring no adverse impacts when deploying to production;
• Build scripts and integrations to allow interaction with other systems (e.g. SAP ERP);
• Helpdesk and support the end users;
• Standardize and share knowledge, procedures and best practices among the IT team.

Requirements

• Degree in Engineering, Computer science, Mathematics or statistic;
• Basic knowledge of REST principles;
• 1+ years of experience/certifications on Salesforce are a plus (we currently use Sales and Service Cloud, Field Service, Marketing Cloud).

Why Unox?

• Continuous Innovation: Unox is at the forefront of technology and innovation, offering its employees the opportunity to work on pioneering and challenging projects.
• Work Environment: We have been certified by the Great Place To Work Institute as one of the top 100 companies in Europe. Our young and positive work environment fosters collaboration and values the ideas of all our employees. We regularly organize company events for networking and team building with colleagues.
• Professional Growth: Unox invests in the development of its employees through continuous training programs, individual coaching, and career opportunities, ensuring constant personal and professional growth.
• Work-Life Balance: We offer a Wellbeing program rich in benefits and flexible policies that promote work-life balance and the well-being of our employees.

If you recognize yourself in the characteristics we are looking for and in our values - Passion, Teamwork, Result Orientation - you are the right person for us!

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Information Technology

Industries

• IT System Data Services, Machinery Manufacturing, and IT Services and IT Consulting

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