IT Outsourcing Manager Vice President

State Street; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A financial services company in Milano is seeking an IT Outsourcing Business Analyst to oversee outsourced IT services. The ideal candidate will have 8+ years of experience in Financial Services with a deep understanding of outsourcing regulations. This role demands excellent communication and problem-solving skills, alongside proficiency in Microsoft Office applications to enhance governance controls and maintain documentation.

Competenze

• 8+ years of relevant Financial Services experience.
• Good understanding of current Outsourcing Banking Regulations.
• Proficient in English.

Mansioni

• Ensure compliance with EBA Outsourcing Guidelines.
• Support assessment of IT Outsourcing activities' impact.
• Implement changes to IT Outsourcing methodology.

Conoscenze

Communication skills

Interpersonal skills

Organizational skills

Writing skills

Problem-solving skills

Formazione

Bachelor's Degree or equivalent in a technical discipline

Strumenti

Microsoft Office

Descrizione del lavoro

Job Description

The IT Outsourcing Business Analyst will support the IT Outsourcing Controlling & Oversight function, ensuring that outsourced IT services provided to the bank by both group‑internal and external vendors are appropriately overseen. The scope includes all IT outsourcing activities across all branches in Europe.

Key Responsibilities

• Ensure compliance with EBA Outsourcing Guidelines for SSBI IT contracts.
• Support the assessment of the impact of IT Outsourcing activities, including associated risks, while taking relevant regulations into account (e.g., MaRisk, BAIT).
• Determine and implement additions and changes to the IT Outsourcing methodology in response to new regulatory requirements (e.g., DORA).
• Support the design, documentation, and implementation of further improvements to IT Outsourcing processes, leveraging existing internal control mechanisms, systems, and best practice methodologies.
• Maintain and enhance appropriate IT Outsourcing governance controls, including reporting, service reviews, and escalations.
• Maintain appropriate documentation, including risk assessments, inventories, reporting, and policies / procedures.

Qualifications

• Bachelor’s Degree or equivalent in a technical discipline and / or demonstrable experience within a similar technology role.
• 8+ years of relevant Financial Services experience with a good understanding of current Outsourcing Banking Regulations and IT Governance principles.
• Good understanding of associated processes and tools such as Procurement, Information Security, Service Review, SLAs / KPIs / KRIs.
• Proficiency in Microsoft Office applications (Word, Excel, Access, PowerPoint).
• Proficiency in English.

Experience

• Excellent communication, interpersonal, organizational and writing skills.
• Proven ability to collaborate and drive execution at all levels within the organization in a regionally diverse environment.
• Good networking abilities locally, across other European legal entities, and at the group level.
• Ability to influence senior management through both personal interactions and the creation and delivery of presentations.
• Ability to solve problems, develop alternative approaches to problems, and resolve conflicts.

Required

• Teamwork and collaboration-oriented with very good interpersonal and organizational skills.
• Ability to exercise sound judgment as well as to ensure accuracy and quality.
• Tenacious self‑starter with a keen sense of accountability, ownership, commitment to work, and passion for delivering results.

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