IT Operation Support&Services Senior Spc

Martur Fompak International; Torino; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading global company in Italy is looking for an IT Operation Support & Services Senior Specialist. The role involves managing hardware and software infrastructures, ensuring optimal system performance, and complying with data security regulations like ISO 27001 and GDPR. Candidates are expected to have strong skills in IT infrastructure management and experience in software and application troubleshooting. This full-time position offers an opportunity to contribute to business continuity and digital transformation initiatives.

Competenze

• Proven experience in managing hardware and software infrastructures.
• Familiar with cloud technologies and IT asset management.
• Experience in ensuring compliance with data security standards.

Mansioni

• Manage and optimize user infrastructures for high performance.
• Ensure the reliability of business-critical applications.
• Oversee IT security and compliance with ISO 27001 and GDPR.
• Support troubleshooting of software and network connectivity issues.

Conoscenze

Baan

English Language

Ideas

Access

Games

Application Management

Descrizione del lavoro

We are HIRING!

We are searching a IT OPERATION SUPPORT & SERVICES SENIOR SPECIALIST

MAIN RESPONSIBILITIES

• Manage and optimize hardware software and cloud-based user infrastructures.
• Maintain accurate real-time IT asset and inventory records.
• Ensure high availability scalability and optimal performance of IT systems and infrastructure.
• Oversee the reliable and secure operation of business-critical applications including SAP and Microsoft 365.
• Safeguard data security ensure compliance with ISO 27001 GDPR and NIS2 and maintain robust business continuity plans.
• Perform regular backups disaster recovery tests and recovery operations in line with Central IT governance standards.
• Lead server deployment configuration testing and commissioning activities.
• Configure and optimize network services collaborating with network administrators to ensure secure and seamless connectivity.
• Proactively monitor logs system events and performance dashboards to detect analyze and resolve issues.
• Support and address the evolving needs of user groups and business applications connected to corporate infrastructure.
• Troubleshoot and resolve software security and connectivity issues for end-user devices and enterprise systems.
• Apply patches updates and upgrades across systems ensuring stability compliance and security.
• Conduct capacity planning performance analysis and system optimization to meet business demands.
• Provide advanced support for PCs operating systems enterprise applications and IT equipment (workstations printers scanners etc.).
• Manage monitor and secure in-house LAN WAN Wi‑Fi and firewall systems integrating with cloud-based security solutions (e.g. Zero Trust).
• Track and resolve IT help desk tickets ensuring timely and effective closure with minimal downtime.
• Oversee hardware / software procurement vendor management and support processes in compliance with corporate IT quality and security standards.
• Communicate IT updates solutions and digital transformation initiatives across the organization.
• Prepare regular performance compliance and incident reports for senior management

Required Experience

Senior IC

Key Skills

Baan, English Language, Ideas, Access, Games, Application Management

Employment Type

Full Time

Experience

years

Vacancy

1