IT & Networking Support Engineer - Global Ops (TS/SCI)

Amazon; Asti; In loco; EUR 47.000 - 106.000; Tempo pieno

Descrizione del lavoro

A technology company in Asti, Italy is seeking an IT Support Engineer to provide vital technical support for their infrastructure and production operations. The ideal candidate will have over 3 years of experience in technical support along with networking fundamentals. Responsibilities include resolving customer issues, provisioning workstations, and managing network configurations. This role offers competitive compensation, with a salary range from $54,700 to $122,200 annually depending on experience.

Competenze

• 3+ years of technical infrastructure support experience.
• 3+ years of networking fundamentals.
• 3+ years of working with Clients and Servers.
• CCNA, CCNP, or equivalent networking certifications.

Mansioni

• Provide comprehensive technical support for infrastructure and production operations.
• Process tickets to resolve customer issues.
• Provision and troubleshoot Windows, Linux, and macOS workstations.
• Configure and replace network infrastructure including switches and routers.
• Participate in on-call responsibilities with up to 25% travel.

Conoscenze

Technical infrastructure support

Networking fundamentals

Client-server experience

CCNA/CCNP or equivalent certifications

Descrizione del lavoro

A technology company in Asti, Italy is seeking an IT Support Engineer to provide vital technical support for their infrastructure and production operations. The ideal candidate will have over 3 years of experience in technical support along with networking fundamentals. Responsibilities include resolving customer issues, provisioning workstations, and managing network configurations. This role offers competitive compensation, with a salary range from $54,700 to $122,200 annually depending on experience.