IT Help Desk Technician

SoTalent; Lombardia; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A forward-thinking company in Lombardia is seeking an IT Help Desk Technician to join their internal technical support team. This role involves providing technical support, setting up devices for new employees, managing peripherals, and collaborating with IT personnel. The ideal candidate has strong problem-solving skills, attention to detail, and is eligible under Law 68/99. The position offers a stable work environment with opportunities for growth.

Servizi

Stable and inclusive work environment

Training and support for career growth

Collaborative IT department

Standard working hours with work-life balance

Competenze

• Eligibility under Law 68/99 for protected employment placement.
• Previous experience in an IT support role is desirable.
• Willingness to learn and grow in a structured environment.

Mansioni

• Handle incoming IT service requests and support tickets.
• Prepare laptops and desktops for new team members.
• Install and configure peripheral equipment.
• Collaborate with other IT personnel to identify recurring problems.

Conoscenze

Attention to detail

Problem-solving

Interpersonal communication

Organizational abilities

Formazione

High school diploma or equivalent

Descrizione del lavoro

About the Role

A forward-thinking company is currently seeking an IT Help Desk Technician to join their internal technical support team. This role is ideal for someone who is detail-oriented, enjoys troubleshooting, and wants to play a key part in ensuring employees have a smooth digital working experience.

Key Responsibilities

• Technical Support — Handle incoming IT service requests and support tickets, providing timely assistance for software, hardware, and connectivity issues. Ensure incidents are documented, tracked, and resolved in alignment with internal service standards.
• Device Setup & Maintenance — Prepare laptops, desktops, and related equipment for new team members. Ensure proper configuration, installation of necessary programs, and secure connection to company systems.
• Peripheral Equipment Management — Install and configure printers, scanners, and other peripherals, troubleshooting any connectivity or functionality issues that arise.
• Collaborative Troubleshooting — Work closely with other IT personnel and departments to identify recurring problems and contribute to long-term solutions.

Candidate Profile

• Legal Eligibility — Must be registered under Law 68/99 (protected categories) and eligible for protected employment placement.
• Education — High school diploma or equivalent, preferably with a focus in IT, electronics, or another technical field.
• Experience — Previous experience in an IT support role is desirable but not mandatory. Entry-level candidates with relevant technical skills will also be considered.
• Soft Skills — Strong organizational abilities and attention to detail; natural problem-solver with a proactive mindset; team player with excellent interpersonal communication; willingness to learn and grow in a structured environment.

What We Offer

• A stable and inclusive work environment where everyone’s contribution is valued.
• Training and support to help you grow your technical knowledge and career path.
• The opportunity to be part of a supportive and collaborative IT department.
• Standard working hours with work-life balance in mind.

Apply Today

If you are looking for a role where you can contribute meaningfully, build your skills, and be part of a professional and respectful work culture, we encourage you to apply.