IT Business Analyst - Internship 6 months

Viatris; Lombardia; On-site; EUR 45,000 - 65,000; Full time

Job summary

VIATRIS ITALIA S.R.L. is seeking an IT Business Analyst to drive technology initiatives in the Italian market and support digital transformation.

You will collaborate with Italian Commercial stakeholders, liaise with Global/Regional IT, and contribute to AI, analytics, CRM, and automation projects using tools like Copilot Studio and Power BI. The ideal candidate holds a Master’s in IT or related field, is fluent in Italian and English, and is comfortable with Microsoft 365 and data analytics

Qualifications

• Master’s degree in Information Technology, Data Science, Applied Mathematics, Management Engineering, Computer Science, or Statistics.
• Proficiency in speaking, comprehending, reading and writing in both Italian and English.
• Proficient with Microsoft 365 and Power BI; familiar with data analytics and reporting tools.
• Interest in AI and familiarity with Copilot Studio, Power Automate, CRM and digital content management platforms.

Responsibilities

• Collaborate with Italian Commercial stakeholders as part of European Commercial IT organization to deliver strategic initiatives.
• Act as a liaison between Italian teams and Global/Regional IT functions to ensure alignment.
• Contribute to digital transformation projects including AI, analytics, digital marketing, CRM, and automation.
• Support business process analysis, document current and future state processes for major IT programs.
• Gather and structure business requirements and assist in designing automation solutions.
• Reinforce local IT governance and align with enterprise standards.

Skills

Bilingual Italian-English

Power BI

Microsoft 365

AI / Copilot Studio

Power Automate

CRM platforms

Digital marketing platforms

Education

Master’s degree in Information Technology or related field

Tools

Microsoft Copilot Studio

Power BI

Aprimo

Anthill

Veeva Vault

Job description

VIATRIS ITALIA S.R.L. Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases. We have been included on number of award lists that demonstrate the impact we are making. Our global portfolio includes best-in-class, iconic brand-name products as well as global key brands; generics, including branded and complex generics; and other offerings across a wide range of therapeutic areas. We are committed to helping create healthier communities worldwide through education, outreach and better access to treatment. For those driven to live their lives with purpose, Viatris helps employees realise their full potential by creating a collaborative culture that fosters courage and resilience. Viatris is more than just a place to work. This is a place to make a difference in the world.

The Role & What You Will Be Doing

The scope of the IT Business Analyst role is to ensure the effective execution of technology initiatives in the Italian market and to support the organization's ongoing digital transformation.

Every day, we rise to the challenge to make a difference and here's how the IT Business Analyst will contribute:

• Collaborate closely with Italian Commercial stakeholders as part of the European Commercial IT organization, supporting the delivery of strategic technological initiatives.
• Act as a key liaison between Italian teams and Global/Regional IT functions, ensuring alignment and facilitating communication on priority initiatives.
• Contribute to key digital transformation projects in areas such as artificial intelligence, advanced analytics, digital marketing, CRM, and process automation, including solutions developed with Microsoft Copilot Studio and the evolution of the digital content ecosystem based on Aprimo, Anthill, and Veeva Vault.
• Support business process analysis, contributing to the documentation, verification, and validation of current and future state processes related to major IT programs and roadmaps.
• Assist in gathering and structuring business requirements, helping to identify opportunities for digital transformation and supporting the design of automation solutions.
• Reinforce local IT governance, fostering strong collaboration with global and regional IT teams to ensure consistency, compliance, and alignment with enterprise standards.

About Your Skills & Experience

For this role, we're looking for a candidate who has an effective combination of the following qualifications, skills and experiences:

• Master’s degree in Information Technology, Data Science, Applied Mathematics, Management Engineering, Computer Science, or Statistics.
• Proficiency in speaking, comprehending, reading and writing in both Italian and English is required.
• Should be proficient with Microsoft 365 and familiar with data analytics and reporting tools, such as Power BI.
• An interest in artificial intelligence and familiarity with Microsoft Copilot Studio, Power Automate, CRM and digital marketing platforms, or digital content management solutions such as Aprimo, Anthill, and Veeva Vault would be considered a plus.

Preferably possess the following skills:

• curiosity
• proactivity
• collaborative and business oriented approach
• eagerness to learn in a dynamic and fast-paced environment
• project management mindset

Diversity & Inclusion at Viatris

At Viatris, diversity and inclusion are essential to our mission.

The diversity we foster in all aspects of our business can be one of our greatest strengths in redefining healthcare not as it is, but as it should be.

If you would like to know more about what diversity, equity and inclusion means to us, please visit https://www.viatris.com/en/Careers/Diversity-and-Inclusion

Sustainability at Viatris

Corporate social responsibility is fundamental to the Viatris mission.

We work to advance responsible and sustainable operations and leverage our collective expertise to empower people to live healthier at every stage of life, recognizing that our actions affect the stakeholders and communities we serve.

To learn more about our efforts, please visit https://www.viatris.com/en/about-us/corporate-responsibility

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. Viatris is an Equal Opportunity Employer. Viatris is a global healthcare company formed in 2020 through the combination of Mylan and Upjohn, a legacy division of Pfizer. By integrating the strengths of these two companies, including our global workforce, we aim to deliver increased access to affordable, quality medicines for patients worldwide, regardless of geography or circumstance. We believe in healthcare as it should be - empowering people worldwide to live healthier at every stage of life. Because of our unwavering belief that better access leads to better health, we leverage our best-in-class manufacturing and scientific expertise and proven commercial capabilities to bring quality medicines to patients when and where they need them.