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A leading luxury home furnishings brand in Milan is seeking a Design Consultant to provide exceptional service to clients in the RH Gallery. The role involves educating clients on design services, maintaining strong client relationships, and achieving fiscal goals. Candidates should have a background in design or high-end retail, excellent communication skills, and a passion for the luxury industry.
RH at its core is about taste, and we believe the idea of scaling taste is large and far reaching.
The RH brand attracts the best designers, artisans, manufacturers and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services and spaces that elevates and establishes the RH brand as a global thought leader, taste and place maker.
Design Consultants play an integral role in providing luxury service by assessing the needs of walk‑in clientele in the RH Gallery. They will work in collaboration and partnership with RH Interior Design to ensure the clients' design needs are met and their expectations exceeded. Our Design Consultants are innovators with an entrepreneurial spirit and a passion for building and maintaining relationships.
Provide a luxury experience for RH clientele through product expertise and elevated service
Qualify and educate potential clients on services offered by RH Interior Design
Own all phases of the client experience from initial contact through product delivery
Grow and maintain a strong client base
Ensure fiscal goals are achieved
Represent the RH lifestyle brand through communication, personal appearance and professionalism
Maintain a strong interest in the luxury and Design industry
Support visual and quality standards within the Gallery
Experience within a Design firm or high-end furniture and luxury retail preferred
Art, Architecture or Interior Design and relevant experience preferred
People and relationship driven
Strategic and mental agility
Highly organized
Collaborative
Results-oriented
Excellent verbal and written communication skills
Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
Ability to lift and mobilize small to medium items up to 15 kgs while utilizing appropriate equipment and techniques
Ability to maneuver effectively around Gallery floor, stock room and office
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
Licensed to drive preferred
Ability to travel locally or out of state