Information Technology Support Specialist

BaryTech; Monza; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A multinational professional services company is seeking a full-time Information Technology Support Specialist in Monza. The role involves managing technical support, troubleshooting issues, and ensuring IT systems run smoothly. Ideal candidates should have strong technical support skills, relevant certifications, and excellent communication abilities. This position is entry-level and requires hands-on support in an IT environment.

Competenze

• Strong skills in Technical Support.
• Proficiency in troubleshooting desktop computers.
• Good understanding of Information Technology.
• Excellent customer service skills.
• Ability to provide hands-on support.
• Experience in IT infrastructure support is advantageous.

Mansioni

• Handle daily technical support requests.
• Troubleshoot and resolve issues with IT systems.
• Manage help desk inquiries and maintain IT systems.
• Create relevant documentation for IT solutions.

Conoscenze

Technical Support

Help Desk Support

Troubleshooting

Communication Skills

Problem-solving Skills

Organizational Skills

Formazione

Relevant certifications (e.g., CompTIA A+, ITIL)

Descrizione del lavoro

Company Description

BaryTech is a multinational professional services company specializing in IT services and consulting, with offices across Europe and Asia, including Germany, Austria, Belgium, Netherlands, France, Romania, India, and Bangladesh. The company provides comprehensive solutions such as IT infrastructure management, cloud migration, IT security, software development, and semiconductor design. BaryTech is dedicated to empowering businesses by driving innovation, ensuring operational efficiency, and delivering tailored technology solutions. With a strong global presence and commitment to excellence, BaryTech helps organizations realize their full potential through digital transformation. Visit https://barytech.com/services for more details.

Role Description

This is a full-time, on-site role for an Information Technology Support Specialist based in Monza. The Specialist will handle daily technical support requests, troubleshoot and resolve issues related to desktop computers, software, and IT systems. Responsibilities include managing help desk inquiries, maintaining IT systems, and ensuring seamless operation of hardware and software assets. Additionally, the role requires providing exceptional customer service, implementing IT solutions, and creating relevant documentation.

Qualifications

• Strong skills in Technical Support and Help Desk Support to assist users effectively
• Proficiency in troubleshooting and resolving issues with desktop computers
• Good understanding of Information Technology and related systems
• Excellent communication and problem-solving skills
• Ability to work in an on-site environment and provide hands‑on support
• Relevant certifications (e.g., CompTIA A+, ITIL) are a plus
• Experience in providing support in IT infrastructure will be advantageous
• Strong organizational skills and the ability to prioritize tasks effectively

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Information Technology

Industries

• IT Services and IT Consulting

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